Thursday, April 25, 2024

How To Refund An App On iPhone

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Try Cancelling Your Subscription

How To Refund App Store Purchase On ANY iPhone! (2020)

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It may seem easier to just cancel that subscription, but things are not that easy and youll find most services wont automatically give you your money back. For example, if you cancel a recently renewed subscription you purchased through an app on your iPhone, it just cancels the next renewal payment. This means that if youve just signed up for a year, youll stay subscribed for the next 12 months.

However, there are exceptions that have more consumer friendly policies. Office 365 gives you the option to cancel your subscription immediately and receive a prorated refund for any remaining time left if you cancel within 30-days of purchase.

Bring Your Item To An Apple Store

You can always return the item to any U.S. Apple Store. An Apple Specialist will assist you with your return. Your refund will be processed at that time. To locate an Apple Store in your area, please refer to the Apple Retail Store Locator. Please contact your Business Team to initiate a return for orders shipped directly to your business.

Solution : Restore Deleted Apps Using Name Search

This solution is recommended if you can remember the name of the apps you lost/ deleted.

  • Launch the “App Store” on your iOS device.

  • At the very top, is the search bar. Type in the name of the app you would like to restore.

  • Identify the name of the App in the search result and tap on it.

  • The app that has a cloud icon with an arrow at its center pointing down, is the one that should be restored. Download it by tapping on the icon and you’ll have restored it.

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Uninstall iPhone Update And Revert To A Software Version You Know And Love

Struggling with buggy software or simply dislike the latest features? Apple doesn’t make it easy to revert back to a previous software version. Before you begin, we’ll cover some important things you need to know before you reinstall iOS software, then we’ll walk you through how to downgrade iOS versions.

How To Get App Refunds Using Your iPhone And iPad

Apple Takes Steps To Prevent 14
  • Launch your email app
  • Search for Your receipt from Apple to locate the receipt for the app you purchased
  • Open the email, scroll to the middle and select Report a Problem
  • You will then be taken to Apples website where youll have to select from a list of problems with the app
  • I didnt authorize this purchase this can be used if you think your payment details/Apple ID might have been compromised.
  • Didnt mean to purchase this item can be used for accidental purchases of apps or in-app items. There have been instances in the past where some developers hide subscriptions in their apps that can sometimes result in users accidentally subscribing or making a purchase without meaning to.
  • Meant to purchase a different item
  • App fails to install or wont download in this particular instance, it seems that Apple will not process a refund. Instead it reads, If youre having issues with this app, please contact the apps developer directly, they may have more specific troubleshooting steps for their app. Click on the App Site button to open the developers support page.
  • App doesnt work or behave as expected Youll get the same message as above. If youre having issues with this app, please contact the apps developer directly, they may have more specific troubleshooting steps for their app. Click on the App Site button to open the developers support page.
  • Fill out all the necessary information
  • Click Submit to send the report to Apple for processing
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    Request A Refund On Windows Apps

    For most Mac users, Apples App Store in their first port of call for purchasing software, but the Microsoft Store does include a few apps that are compatible with macOS, most notably Microsoft Office.

    If youve purchased software directly from the Microsoft Store then you may be eligible for a refund, however note that most apps, games, movies, TV shows and books are non-refundable.

    To request a refund:

    • Uninstall the software in question from all of your devices.
    • Head over to the Microsoft website and sign into your Order history.
    • Find the item in question, and then select Request a return. If you dont see a Request a return link, then this item isnt eligible for a refund.

    If your request is accepted, then you should receive your refund in around 5 business days, via the same method you used to make the purchase.

    How To Get A Refund Using Itunes On Pc Or Mac

    If youre on a Mac or PC and have iTunes installed, you can apply for an App Store or iTunes refund via Apples music player.

  • Open iTunes on your PC or Mac.
  • Enter your Apple ID.
  • In the Purchase History section, click See All.
  • Locate the app or content youd like a refund for. If you cant find it, adjust the time frame in the drop-down in the top left.
  • At this point, youll be redirected to the Apple Report a Problem site in your browser and prompted to log in once again.
  • Add any additional info in the text field beneath and click Submit to send your request to Apple.
  • If your reason is good enough, you should receive your refund within a few days.

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    Get Refunds For Ea Origin Games

    Origins Great Game Guarantee applies to all digital games published by EA, plus a few third party games.

    If youre not happy with an Origin purchase, then youre entitled to a full refund if you meet any of the following criteria:

    • If youve launched the game, then you can request a refund during the first 24 hours from the time when you first launched the game.
    • If you havent launched the game, then you can request a refund within seven days of purchase.
    • If you pre-ordered the game but havent launched it yet, then you can request a refund within seven days of the games release.
    • If you purchase a game within 30 days of its release and cant play it due to technical problems, such as server issues or bugs, then you can request a refund within 72 hours from the time when you first launched the game.

    The Great Game Guarantee only applies to digital copies of full games, so you cant get a refund on physical, boxed copies of a game, or on downloadable content .

    To request a refund:

    • Head over to the Request a refund page.
    • Sign into your Origin account.
    • This screen displays all the games that are eligible for a refund. Find the game that you want to return, and then click Next.
    • Open the dropdown and select the option that most accurately describes why youre returning this item.

    You should receive a response from EA within 48 hours and, if approved, you should receive your refund within 10 days, via the payment method you used to purchase the game.

    How To Cancel App Subscription On iPhone

    How to Get a Refund for App Store or iTunes Purchases!

    There are two methods of unsubscribing on iPhone.

    In this part, we focus on how to cancel app subscription on iPhone XS/XR/X/8/8 Plus/7/7 Plus/6/6s/5 with the Settings app.

    Step 1: Start your Settings app from the home screen, tap on your name, and then go to iTunes & App Store.

    Step 2: Locate your Apple ID at top of the screen and tap on it. When prompted, choose the View Apple ID option. Then use Face ID, Touch ID or your password to access your account.

    Step 3: When the Account Settings screen appears, tap Subscriptions to see all services that you subscribed on your iPhone 7.

    Step 4: Scroll down to find the app that you want to cancel, such as Apple Music. Tap it and then press the Cancel Subscription option at the bottom.

    Step 5: Read the message carefully on the Confirm Cancellation dialog. It usually tells that you are able to use the service until the most recent period you paid for ends. Finally, tap the Confirm option to get rid of the subscription.

    Even though you did not subscribe any app manually on your iPhone, we suggest you to check the subscriptions in your account frequently.

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    Ios 15 Allows You To Request Refunds For In

    One small but useful new feature introduced in iOS 15 is the ability for customers to request refunds for in-app purchases directly within an app, rather than having to use the Report a Problem page on Apple’s website.

    Apple has introduced a new StoreKit API that allows developers to implement a “Request a Refund” option within their apps. Users can tap on this option, select a specific in-app purchase, identify the issue that prompted the refund request, and tap the Request Refund button. Once the request is submitted, customers will receive an email from Apple with an update on the status of their refund within 48 hours.

    When requesting a refund within an app, customers still have the option to visit the Report a Problem page on Apple’s website to check the status of claims.

    iOS 15 is available now in beta for developers, and will be publicly released in the fall.

    Restore Device To Downgraded Ios Version

    Remember that ISPW file we downloaded? Now we’re going to make use of it as we restore your device to the previous software. With your iPhone still connected to your computer, follow the steps below:

  • If youre using macOS Catalina or later, open Finder and click your iPhone in the sidebar.
  • Hold the Shift key or Option key and click the Restore button.
  • Select the .ipsw file you downloaded earlier.
  • Click Open.
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    How To Get A Refund From The App Store On Your iPhone iPad Or Ipod Touch

    AppleInsider is supported by its audience and may earn commission as an Amazon Associate and affiliate partner on qualifying purchases. These affiliate partnerships do not influence our editorial content.

    Whether you accidentally purchased the wrong season of your favorite show or wound up buying an app that was a dud, here’s how to request a refund directly from Apple.

    Everyone eventually winds up buying something they regret it happens. This includes the times you’ve purchased an app that looked too good to be true, only to find out that it was terrible.

    When you buy something through Apple, there are a few rules for getting a refund. Certain types of content, including apps, Apple Books, movies and TV, and music, may be eligible for a refund. Even some subscription services can be refunded as well.

    Unfortunately, there’s no guarantee whether or not you’ll get a refund on your purchase, either. Parts of the refund process is left up to the discretion of whoever is handling it, should it pass through an actual person.

    Still, it doesn’t hurt to try. Here’s how you can request a refund on a digital purchase from the App Store.

    This is important “Consumable” content, such as digital currency in an online game or other forms of in-app purchases are nonrefundable.

    Important Read Before You Downgrade Ios

    How To Refund App Store Purchase On ANY iPhone! (2020 ...

    To reinstall an iOS update, you’ll need to download the previous software version on your computer, restore your iPhone to factory settings, load the downloaded software on your iPhone, then restore your data from a previous backup. Because of this process, there are a few important points you need to consider before making the decision to uninstall the latest iOS:

    • You will lose any data from after your latest iOS update. This is because a later version backup cannot be used after you downgrade to an earlier software version. While you can still use an earlier backup, you will still be losing some data.
    • Apple Watch users might lose some functionality. If youve already installed the latest watchOS on an Apple Watch, you may not be able to fully use your wearable after downgrading your iPhone software. This is because there is no way to downgrade your watchOS, and this may cause incompatibilities.
    • Make sure the previous software version is still signed by Apple. If the software version is no longer signed, Apple has stopped supporting the iOS version and you cannot downgrade. To quickly check this, go to and select your device and desired software version to see if the iOS is still signed. Note: All iOS 14 versions and iOS 15.0 have been unsigned by Apple, so you can no longer downgrade your iPhone software to these versions.

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    How To Get Refund From Apple App Store Using A Web Browser

    If you somehow dont have an access to your system or smartphone which was used for the purchase, you can still claim for the refund request. For this purpose, you just need a web browser with a stable internet connection irrespective of the device.

    Step 1: Open the web browser and go to Apples report page with following address: and access with your Apple ID.

    Step 2: Choose the faulty product you purchased and want a refund for, and tap on Report a Problem.

    Step 3: Once you have found that product, select report a problem and submit your reason with all relevant information.

    You will be informed by Apple after few days of claim reporting about your refund status.

    How To Delete Hidden Apps On iPhone Directly

    Extra storage can be freed by getting rid of unnecessary apps under phone settings. However, you may not be able to remove all the apps for its possible that some of the apps are hidden in other folders which you dont usually pay much attention to. Well, we are now bringing you the solution for how to delete hidden apps on your iPhone directly:

    • Go to Settings and look for Storage & iCloud Usage under General.
    • Next, enter Manage Storage and a list of all your applications will be demonstrated along with their memory sizes.
    • You can now find hidden apps which you dont need anymore and tap it.
    • Lastly, hit Delete App.

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    How To Get A Refund Via The Web

    If youre running macOS Catalina, which doesnt feature iTunes, or whether you simply want to sidestep using Apples music player, you can also apply for a refund via the web on your PC or Mac.

  • Head to and log in with your Apple ID.
  • Select the appropriate tab to find the content youd like to refund – All, Music, Movies, TV Shows, Apps and Books.
  • Scroll down to find your purchase, and click Report a Problem to the right of it.
  • Hit Submit to send your refund request to Apple.
  • As with the other methods mentioned above, you should receive your refund within a few days of submitting – as long as its approved by Apple.

    For more handy Apple tips, take a look at how to clear the cache on iPhone and how to reset a Mac too.

    How To Get A Refund Using Your iPhone Or iPad

    How To Get A Refund For an iPhone App or iPad App

    Apple hasn’t built any links to problem reporting into the iTunes Store or App Store apps, so you’re stuck using the web on your iPhone, iPod touch, or iPad as well. If it’s more convenient, you can go directly to problem reporting via your email receipt.

  • Launch Mail from your Home screen .
  • Search for “Your receipt from Apple” if it’s not immediately visible.
  • Tap on the receipt for the purchase your want refunded.
  • Tap Report a Problem next to the purchase you want to report. You will be redirected to Apple’s problem reports page.
  • Enter your Apple ID and password when prompted.

  • Tap Choose Problem and select a problem from the menu.
  • Follow the prompt to either submit the problem, visit iTunes Store support, or contact the app developer directly.

  • You should hear back from Apple within a few days to a week with whether your request for a refund is approved.

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    Refund Using Mail Reciepts

    Apple hasnt assembled any links to issue reporting into the iTunes Store or App Store apps, so youre stuck utilizing the web on your iPhone, iPod touch, or iPad too. In case its more advantageous, you can go straightforwardly to issue reporting through your email receipt. Note that iTunes email receipts normally show up inside 48 hours after the purchase is made

    • Dispatch Mail from your Home screen.
    • Quest for Your receipt from Apple in case its not quickly visible.
    • Choose on the receipt for the purchase your need refunded.
    • Hit Report a Problem close to the purchase you need to report. You will be redirected to Apples support reports page.
    • Enter your Apple ID and password when incited.
    • Hit Choose Problem . Choose a problem from the menu.
    • Just go with the on going instructions to :
    • Submit the problem.
    • contact the app developer .

    How To Get A Refund For The App Store Or Itunes

    One of the most underrated, and frankly hidden things from users is the ability to get a refund on iTunes or App Store purchases. This is especially important for games or apps that may be misleading and dont function the same way the screenshots/description says it does.

    Follow along to learn how to get a refund for the App Store or iTunes.

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    How To Get A Refund For An iPhone iPad Or Mac App From Apple

    Chris Hoffman is Editor-in-Chief of How-To Geek. He’s written about technology for over a decade and was a PCWorld columnist for two years. Chris has written for The New York Times, been interviewed as a technology expert on TV stations like Miami’s NBC 6, and had his work covered by news outlets like the BBC. Since 2011, Chris has written over 2,000 articles that have been read nearly one billion times—and that’s just here at How-To Geek. Read more…

    If youve purchased an app from the iOS App Store or the Mac App Store and theres a problem, you can contact Apple to get your money back. This isnt automatic youll have to provide a reason you want a refund and Apple will review your request.

    This same process also works with other iTunes purchases, including music, books, movies, and TV shows. This isnt integrated into the App Store on iOS youll need to use iTunes on a computer or Apples website to initiate a refund request.

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