Tuesday, June 18, 2024

Why Am I Not Receiving Sms Messages On My iPhone

Must read

Imessage Not Working Make Sure You Actually Have A Problem

Fixed iPhone not receiving SMS

Before you assume the worst, it can’t hurt to examine the problem. Are you sure iMessage isn’t working with everyone, or is it just not working when you message one contact?

Try sending iMessages to a few different people who you know use iMessage to find out if it works for any of them.

If you’re having trouble with iMessage when sending messages to a single contact, the problem is probably on their end. On the other hand, if iMessage isn’t working with any of your contacts, and you know they’re using iMessage, the problem is probably happening with your device.

Why Am I Not Receiving Text Messages From iPhone Users

There are several scenarios that can cause messages not to be delivered. This article addresses two such issues.

1. You turned off iMessage with the intent of receiving all messages as SMS text messages and now you are not receiving messages from iPhone users.

2. You have recently switched from an iPhone to some other phone and are not receiving text messages from iPhone users. For this situation, you will be specifically interested in the section at the bottom of this article titled What If I No Longer Have My iPhone or go directly to the Apple website to deregister your phone number from iMessage.

If iMessage stopped working and you did not make any changes to the iMessage settings, you may want to read this article about not receiving iMessages.

Why Am I Not Receiving Text Messages

  • 15:56, 28 Sep 2021

IF you’re having trouble receiving texts on your iPhone or Android mobile, don’t panic.

There are a number of ways to troubleshoot and fix the problem, regardless of your operating system here’s how to get your inbox back in shape.

You May Like: How To Connect iPhone To Uconnect Jeep

iPhone Not Receiving Texts From Android 9 Possible Fixes

iPhones dual messaging setup works seamlessly, well, almost! Like with any technology, there can be times when your iPhone doesnt receive text messages from Android. If you are facing a similar issue, read along!

A successful text messaging experience involves three factors the device, the app, and the network. If any of them starts acting up, you will notice the message delivery failure. We will go through every possible option considering all three factors in this guide to fix the issue. Lets start with the basic fix.

Note: Before going ahead, confirm if your iPhone meets the below requirements.

  • Good coverage area.
  • Disabled Airplane mode. To check, go to Settings or Control Center.
  • There isnt a No network error on the status bar.
  • Do Not Disturb mode is disabled.

When All Else Fails Look To Puls

Why Am I Not Receiving Text Messages From iPhone Users ...

If these tips dont seem to do the trick, were always around to fix your device. For an iPhone that wont receive text messages, a broken screen, or malfunctioning buttons, weve got you covered, anytime, anywhere.

Book an iPhone repair online and let our expert Puls technicians come to you. Well meet you wherever suits your needs best – at the office, the gym, your home, you name it. Better yet, to get 5% off your first service with us, .

Don’t Miss: What Is Carrier Settings Update On iPhone 6

Diagnose Your Problem With Imessage

When youre experiencing an issue with iMessage, the first step is to determine whether the problem is with one contact or whether iMessage isnt working with any of the contacts on your iPhone. If iMessage isnt working with just one of your contacts, the problem is most likely on their end. If iMessage isnt working with any of your contacts, the problem is most likely on your end.

Not Seeing Your Message Notifications On Lock Screen Or In Notification Center With iPados Or Ios 12+

If you updated to iOS 12 or greater, theres a Notification Grouping feature that bundles notifications together. So if you dont see a notification, its quite possible that its hidden in a stack.

iOS and iPadOS introduces this notification grouping to cut down on the clutter and chaos of individual notifications filling up your Lock Screen or Notification Center.

You May Like: How Do You Do A Hard Reset On iPhone Xr

Check If Your Notifications Are Set To Deliver Quietly

With iOS 12+ and iPadOS, when you swipe to the left on a notification or notification stack, you can choose a new feature called Manage.

With Manage, theres an option to Deliver Quietly, which turns off all of those specific apps notifications.

Notifications from that app still appear in your Notification Center but they do not appear on your Lock Screen or as badge app icons, banners, and there is no chime when a new notification arrives.

Unable To Receive Text Messages From Apple Devices

Why am I not receiving SMS messages on my iPhone?

If you’ve switched from an Apple device to a non-Apple device and previously used iMessage®, you may experience issues receiving text and multimedia messages from Apple devices. Messages sent to you from Apple devices could still be coming to you as iMessages instead of standard text messages. You need to turn off iMessage for your mobile number to avoid this issue.How to Turn Off iMessageIf you still have your Apple device, you can turn off iMessage on your Apple device:Note: You need to reinsert your SIM Card into your Apple device to complete the steps below.

  • Go to Settings.
  • Tap Messages.
  • If the indicator next to the iMessage switch is green, tap or slide the switch to turn it off.Note: When the feature is turned off, the switch will be all white.
  • If you don’t have access to your Apple device, you can turn off iMessage online through Apple’s website:

  • Go to the Deregister iMessage page on Apple’s website.
  • Scroll down to the No Longer Have Your iPhone? section.
  • Enter your 10-digit mobile number in the Phone Number field.
  • Click Send Code.
  • When you receive the text message with the 6-digit confirmation code, enter the code in the Confirmation Code field.
  • Click Submit.
  • Read Also: How To Search Using A Picture On iPhone

    iPhone Not Receiving Sms Messages Fix

    While using your iPhone, you may notice unexpected SMS text messaging behavior where you cant receive SMS messages on your iPhone, while you can send SMS messages. There are few things you can try if you can send but cannot these types of messages using the Messages app. There may be several likely causes that you can investigate.

    It appears that this problem affects SMS messages and iMessages are not affected. iMessages only work between Apple devices. You can however receive SMS messages from any type of cellular phone such as Android phones. If you are having iMessage problems see this article.

    Try the suggestions below in this order until your issue is fixed:

    Verify The Devices Date And Time

    Sometimes message alerts will not load properly or get delayed due to an inaccurate date and time set in your iPhone device. You need to set the date and time in your device.

    • Step 01: On your iPhone device, go to Settings.
    • Step 02: Go to General, then Date & Time.
    • Step 03: Turn on the Set Automatically option by sliding it from left to right.

    Don’t Miss: Ios 10 8 Ball

    Can’t Send A Message From Your iPhone Try These Tips

    • Ithaca College
    • Tweet

    When your iPhone can’t send text messages, you may feel cut off from friends and family. You may be worried that something is permanently wrong with your iOS device, but that may not be the case. If your iPhone can’t send text messages, follow these simple tips to fix it.

    The iPhone sends texts using the Apple iMessage network or through standard SMS texts to non-Apple devices. The tips in this article apply to both kinds of texting, and the procedures apply to all currently supported versions of iOS.

    What Is Imessage And How Does It Work


    iMessage was Apples answer to Blackberry Messenger, and it is fundamentally different than traditional text messaging and multimedia messaging because iMessage uses data to send messages instead of the text messaging plan through your cellular service provider.

    iMessage is a great feature because it allows iPhones, iPads, iPods, and Macs to send messages that transcend the traditional 160-character limit of text messages and data limits associated with MMS messages. The primary drawback of iMessage is that it only works between Apple devices. Its impossible to send an iMessage to someone with an Android smartphone.

    Recommended Reading: Can An iPhone Xs Case Fit An iPhone Xr

    Solution 8 Check Your Apple Id And Phone Number Settings

    Some iPhone users may also experience situations when they get messages on an Apple device but their iPhone is not receiving texts. In this case, you should check if your iMessage settings are set to receive and start messages from your Apple ID instead of your phone number.

    Go to Settings > Messages, and select Send & Receive to check whether your phone number is set to send and receive messages.

    Troubleshooting An Apple iPhone Not Receiving Texts From Android

    SMS problems like unable to send or receive SMS or text messages on your new iPhone XR can also be due to network problems. That being said, check and ensure that your iPhone has strong and stable network signal. If it doesnt show any signal lines or service indicators on the status bar, then thats the problem that you need to deal with first.

    Among the possible reasons as to why you dont get any signal from your network is that youre likely way too far from your network tower. In that case, try to move to a different location thats within your network coverage and see if there are any positive changes. If your iPhone XR is already acquiring strong network signal but iphone not receiving texts from android, then troubleshoot software problems that may be preventing your iPhone XR from sending or receiving SMS messages.

    Since this is a new device, storage shouldnt be an issue. That said, you can immediately proceed to applying any of these potential solutions and see which of them works. But before you proceed to our troubleshooting, if ever youre trying to find a solution to a different problem, then visit our iPhone XR Help Guides as weve already addressed some of the most common issues with this phone. We may already published articles that could help you fix your problem.

    Read Also: Eight Ball Imessage

    Use Your Text Tone Default

    A couple of our readers found a quick solution, just change your text sound to the default and simple Ding or Note. Readers noticed problems with texts not consistently sounding alerts when using longer alert tones. So stick with the defaults!

    To update, go to Settings > Sounds & Haptics > Text Tone and change to the default, listed in parathesis such as Note

    Check The iPhones Messages Settings

    iPhone 7 / iPhone 7 Plus Not Receiving Text Messages Fix – Fliptroniks.com

    First, you need to make sure that the relevant Settings for Messages are enabled on your iPhone. To do so, follow the steps below.

  • Go to iPhone Settings.
  • Open the Messages app.
  • Enable iMessage and MMS Messaging from the following menu.
  • Note: If you dont see the MMS Messaging option, your carrier may not support it. Kindly confirm with them for more clarity.

    Don’t Miss: How To Update Carrier Settings On iPhone

    Imessage Enabled On Your Mac

    For some folks enabling their Messages app on their Macs was somehow blocking notifications going to their iPhones! Open Messages on your Mac, then navigate to Messages > Preferences and uncheck the box marked Enable this account.

    This doesnt remove your Apple ID from messages but rather deactivates Messages from sending or receiving.

    Test Your Internet Connection

    Unlike regular texts, iMessages send over the internet. So you need to have a working Wi-Fi connection or good cell reception with available mobile data to use iMessages. Open a web browser and try loading a new webpage to test your internet connection.

    If you can’t get online, that will explain why iMessage isn’t working on your iPhone or Mac. Try connecting to a different Wi-Fi network or check how much mobile data you’ve got left.

    Strangely, iMessage doesn’t always let you activate the service over Wi-Fi. So if you’re trying to use iMessage for the first time but can’t get it working at all, try disabling Wi-Fi temporarily and activate iMessage on your iPhone over cellular data instead.

    Read Also: How To Screen Share iPad To Samsung Tv

    Sending A Text But Not Getting A Response Is Having A One

    Technology lets us send messages anywhere in the world in just a couple of seconds. Globally, 5 to 6 billion texts are sent each day. There are times when we find people stating they cant receive text messages and it is hard to find a legit reason, but it is definitely possible to find a solution.

    The most common symptoms to know if your phone is not receiving text messages:

    • You will stop receiving all texts from all users all of a sudden
    • You cant send a text message
    • When you try to text someone, the message sent failed notification pop up on the screen
    • The messaging app malfunctions
    • The device not working properly

    Reasons why the problem of not receiving text messages may arise:

    • Network Issue
    • A glitch in the messaging app
    • Software issue
    • Carrier problem with the registered network

    Most Read In Phones & Gadgets

    iPhone Not Sending Text Messages? Hereâs How to Fix SMS

    In order to receive a text message, it’s best to have several bars of connectivity.

    If you’re still coming up trumps, Messages can also receive texts from other iPhones over the web, so try connecting to a nearby WiFi router.

    If all of that fails, it’s time to ensure that your iPhone is configured to receive texts:

    • Open the Settings app.
    • Tap “Messages” then “Send & Receive.”
    • In the “You can receive iMessages to and from” section, your phone number should have a check mark beside it.
    • If not, check it now and then check to see if you can receieve messages

    Also Check: Mirror To Samsung Tv From iPhone

    You Only Receive Messages On One Device

    If youve got more than one iOS device, then you might be getting your iMessages sent to your Apple ID, rather than to your phone number itself. You can see if your phone number is set up to receive messages by going to Settings > Messages, and then going to Send and Receive.

    If your phone number doesnt appear, then you need to link your phone number to your Apple ID to send or receive messages from your phone number. You can also set up Text Message Forwarding to send MMS and SMS messages across all your devices.

    To do so, make sure that your iMessage is logged in with the same Apple ID across all your devices, and then on your iPhone, go to Settings > Messages > Text Message Forwarding. From there, you can choose the devices that can sync up with your iPhone, and send or receive texts.

    Troubleshooting Apple Watch Not Receiving Texts

    If your Apple Watch is not able to receive or send messages, there are several steps you can take to troubleshoot. To learn more about your Apple Watch, sign up for our free Tip of the Day newsletter.

  • Open the Control Center on your Apple Watch by swiping up from the bottom of your watch face.
  • Make sure that neither Airplane Mode nor Do Not Disturb Mode is on.
  • If you have a Wi-Fi-only watch, make sure that Wi-Fi is on and that your phone is in range. If you have a Wi-Fi and cellular watch, make sure that cellular is on.
  • Try sending a text on your iPhone, if that doesn’t work, you might be having issues with your cellular provider, or you might be in a dead zone.
  • If your connectivity seems fine, make sure that you signed in with your Apple ID by opening Watch app on your iPhone.
  • In the My Watch tab, tap General.
  • If you see the correct email address, then you are signed in.
  • While you are in the Watch app on your iPhone, make sure to check your iMessage is turned on. Tap My Watch.
  • Make sure that Mirror my iPhone is checked.
  • Next, open Settings on your iPhone.
  • Make sure iMessage is toggled on.
  • Next, tap Send & Receive.
  • Make sure that you are using the same Apple ID under Start new conversations from and You can receive iMessages to and reply from in the Messages settings.
  • If it still doesnt work, try signing out of iMessage by tapping your Apple ID under Send & Receive.
  • Go back by tapping Messages.
  • Toggle iMessage off and wait a few seconds.
  • Tap Use your Apple ID for iMessage.
  • Read Also: Turn Off Siri App Suggestions

    Clearing Data And Cache

    Clearing the cache can be the solution you are looking for to fix the not receiving text issue on your mobile. Here’s how to clear cache.

    Step 1: Go to “Settings” of your mobile and tap on “Apps”.

    Step 2: You need to make sure, “All Apps” filter is selected. Then, scroll down and find the messaging app, it will be called “Messaging”.

    Step 3: After that, tap on “Storage” then you must wait as the data will be calculated.

    Step 4: Lastly, tap on “Clear Data” and then tap on “Clear Cache”.

    After tapping on that last option, all the cache will be cleared from your mobile, making space for new texts.

    No Text Or Message Notification Alerts Or Sounds On iPhone Fixes

    Not getting texts after switching from iPhone to Android? Here’s the fix!

    Elizabeth Jones March 16, 2020

    Is your iPhone suddenly not ringing or making any sound when you receive an inbound message? Have you recently missed an important text because your phone didnt notify you? Wondering why you didnt get an alert when someone recently texted you? No text or message notification coming in even from your favorites or in emergencies?

    If so, you are not alone! Several of our readers report their iPhone and iPads suddenly stop alerting them when new texts or messages arrive. Naturally, this issue causes a lot of trouble for folks, especially when missing those critical messages from family, friends, and workplaces.

    Its really frustrating when you never hear your texts! Heres how its supposed to work: you receive any new message, your iPhone or iPad alerts you with a sound, an on-screen alert, and a vibration.

    This process should work for all new incoming messages, whether its an iMessage or an SMS text. But if you find its not working as it should, and your iPhones not alerting you to new texts, weve got some tips to fix it quickly!


    You May Like: How To Clear Siri Suggestions On iPhone

    More articles

    Popular Articles