How To Check Your Apple Purchase History And Request Refunds
1:28 pm By
If you would like to check the applications, games, books or films or anything else you have purchased on your Apple devices you may be interested to know that Apple makes it very easy to request refunds and search through your entire Apple purchase history. This quick guide will show you how to check all those items you may have downloaded on your iPhone, iPad, iPod, Mac or MacBook. You will be pleased to know that Apple has created a dedicated website where you can login using your Apple ID to view your entire Apple purchase history.
Once logged in you can report a quality issue, request a refund, report anything you might think is a fraud or scam as well as report offensive, illegal or abusive content, you may have discovered in a purchase from the Apple App stores.
How To Find Apple Receipts In Email
Apple billing history and Apple transaction history is automatically emailed to the registered email ID with each purchase.
However, this may take up to 2-3 days after purchase as Apples servers are usually slow. You can use the email receipts to print, store or account for taxation as and when you receive them.
If you prefer to automate the process you can learn more about our automatic expense management tool.
Does Itunes Exist Anymore
The i in iTunes is no longer a lowercase letter. This catch-all software is no longer the best solution for all users. With the addition of newer specialized software, Apple has re-imagined its user interface and made it more appealing to a wider range of users. Some users still use iTunes to sync their iPhones and Macs, and the syncing function will now be found in the Finder. The iTunes store will still offer content and users can use iTunes gift cards to buy content.
The rumor that Apple would replace iTunes isnt entirely true. The company will still offer iTunes on the Mac, but theyll replace it with a new suite of media apps that will focus on different types of media. Instead of putting iTunes on the Mac, users will find four new apps instead. These will be the Music, Books, TV, and Podcasts apps. And all purchases and playlists will be stored in one app. While iTunes will be gone, it will live on in the Music app.
Don’t Miss: Can You Pay Monthly For An iPhone At Metropcs
See Your Purchase History On The iPhone
Going through App Store > Purchased > My Purchased shows a list of app purchases in date order with the newest first. If you have had your iPhone a long time, there could be hundreds of items in the list and there are no dates, prices or any other details. It is just a list of apps, both paid and free, installed or not installed.
Any purchased apps that are not on the iPhone have a cloud icon next to them. Press it to download the app again. Remember that apps are often updated, so one that you tried some time ago and didnt like, may have changed and could be much better now. They may be worth trying again. Paid apps can be downloaded again without having to pay again.
This is useful for looking at recent purchases or seeing which free or paid apps are no longer on the iPhone, but it is no use for seeing how much you spent and when, or for very old purchases.
Solution: How To Check Itunes Purchases Without Itunes
Just in case you can’t gain access to a computer and wish to check iTunes purchase history without iTunes, then this solution will certainly help you to serve the purpose.
Step 1 Launch any browser on your device and then visit the official link https://reportaproblem.apple.com
Step 2 Next, you need to sign in to your Apple ID. Key in the correct credentials and that’s it. You’ll be brought up to the page that shows up your iTunes purchase history.
Recommended Reading: How To Win In 8 Ball Pool iPhone
Managing Discrepancies In Your Itunes Purchase History
If you are looking at your iTunes purchase history to see if your account may have been compromised you can see here exactly what was bought and when. If you see something amiss, check against your credit or debit account to see if the money was taken. If it was, select the Report a Problem button next to Done.
Before reporting an issue to Apple, it makes sense to check to see if there is another reason for the discrepancy. There are some account status that can mean your history doesnt look like you think it should. They include authorization hold, delayed charge, subscription renewal, or a Family Sharing purchase.
An authorization hold is where your bank holds a purchase to check its validity. They may contact you to make sure it is legitimate. This usually only happens when you first purchase on iTunes or if something flags it up to the banks systems.
A delayed charge is often the same thing as an authorization hold. Something within your bank is holding up payment. This is rare and usually very temporary.
A subscription renewal may show up in your purchase history as a result of someone joining Family Sharing. This is a common query as someone joining Family Sharing brings their subscriptions with them, which will appear on the purchase history.
A Family Sharing purchase is where someone in the Family Sharing makes a purchase. You may not recognize it so will need to check with your family to verify.
The Other Way To Access Your App Download History
1) Open up the App Store app.
2) Tap on any tab at the bottom.
3) Locate your Account photo at the top, and tap on it.
4) Tap on the Purchased tab. Note that this tab is slightly misleading because it contains both the apps you purchased and those you downloaded for free. A better name for this tab would be , but I digress.
5) You will see a list of all apps you have downloaded, from the most recent to the oldest one.
There are two tabs at the top that allow you to narrow down your search: All, which lists all apps downloaded, and Not on this iPhone, which as the name suggests, only lists downloaded apps that arent installed on this device yet.
Finally, you can use the Search field should you want to type in the name, or parts of the name of the app your are looking for.
Also Check: Does iPhone Se 2 Have Face Id
Find Your Location History Of Your iPhone Or iPad
First, lets talk about finding the location history on your iPhone or iPad. Open the Settings app and tap on Privacy.
From here, select Location Services.
Scroll down on this screen and tap on System Services.
From the next screen, select Significant Locations.
Here, locate the History section, which collects and groups places based on how often youve visited them.
If you wish to clear the history, you can scroll down and tap on Clear History. If you want to stop location tracking on your iPhone or iPad, go to the top of the screen and tap on the toggle next to Significant Locations.
When you tap on a location collection from the History section, it will show you a visual breakdown on the next screen. Youll see the map of all locations at the top of the display.
Select one of the visits to see a detailed view of the area you visited. The detailed view will also show the time of your visit and the mode of transport along with the date.
Guide To Get A Refund Using Itunes On Mac Or Windows Pc
Step 1 â Account
To start, weâre on the iTunes software on our Windows computer. Now, for this, we had to go to the actual iTunes Store. Because thatâs the easiest way to access your accountâs details. See, if you scroll down the store, youâll notice that there is a little sidebar at the right-hand side of the screen . On that sidebar, select the Account option in order to move forward.
Step 2 â Account
Under your account details, there will be a bunch of acknowledgments on the state of your account. Weâre going to ignore most of that and go straight to the Purchase History section. There, youâll see that there is a See All button available. Click that in order to see a list of your latest purchases. On that page, youâll need to also locate and select the Report a Problem button!
Step 3 â Report a Problem
So, again, weâre going to be clicking Report a Problem and a contact us form should appear where you can describe the details of your issue.
Note: If your issue is serious, or incidental, then you might be able to get a refund. However, there are times when â even if you do report it, that you do not get a refund. It all depends on the situation.
Also Check: Reboot iPhone Xr
Access Your Purchase History From A Browser :
1. Visit the reportaproblem.apple.com website2. Login using your Apple ID security credentials3. Search for specific purchases or view everything in chronological order.
Using a browser to connect to the official Apple website, you can also check the status of claims, refunds and more. If you are having issues finding a purchase, make sure you are logging into the website using the Apple ID you used when buying the item. As it will only show the items associated with each ID. If you are signed up for Apple Family Sharing, you will need to login with the main admin Controller credentials to see a full list of everyones purchases.
We have also created a detailed guide if you would like to cancel unwanted iPhone subscriptions for apps and services.
How To See App Purchase History On iPhone Or iPad
Here you will see a list of apps and other stuff that you have downloaded or bought using your Apple ID. By default you will see a list featuring downloads from last 90 days. To select a different date range tap on Last 90 Days and select a year.
Family Sharing users will only be able to see purchases made through their Apple ID. To see purchases made with another family members Apple ID, they will have to sign into with their Apple ID first.
So thats how you see your Apple IDs purchase history on an iPhone or iPad. If you have any questions regarding this process, then do let us know in the comments section below.
You May Like: iPhone Reminders Sync
See Purchase History With Prices On Mac
If youre on your Mac, or a computer with iTunes, you can see your billing history with prices there too. Open the Music app , and then access your account from the menu bar.
1) Open Music and click Account> View My Account from the menu bar.
2) On the Account Information screen, scroll down to Purchase History.
3) To the right of Most Recent Purchase, click See All.
Like on iOS, youll see your purchase history for the past 90 days but can use the drop-down box on the top left to choose a specific year and then narrow it down by month.
You can tap More and the Order ID for full order information.
See Your Purchase History On Your iPhone iPad Or Ipod Touch
- To request a refund or report a problem with the item, tap the item, then tap “Report a Problem” and describe your issue.
- To see the date when you bought the item and the device you used to buy it, tap the item.
- To send yourself a new email receipt, tap Resend. You cant send a receipt for a free item.
Also Check: Screen Mirroring iPhone X To Samsung Tv
How To View App Store Purchase History With Price On iPhone
In this step by step tutorial you will learn how to view complete App Store purchase history on your iPhone, iPad or iPod touch. With the method detailed in this article you will also be able to see the amount of money you paid for the app, subscription, TV show etc for your Apple ID.
While you can view App Store app purchase history right on the Purchased tab the method shown here will let you see the price you paid for that app, the date you downloaded it and your order ID. In addition to apps you will also be able to see your subscriptions and the amount you paid for their renewal.
You can find details on how to update apps in iOS 13 here.
How To Find Apple Receipts Guide
Login to ReportaProblem.Apple.Com from your favorite browser.
The page contains all your Apple Store Purchase history. Find the transaction you want a receipt for by selecting it.
Select the order you want and click View Invoice.
Thats it! Your complete Apple billing history and receipts are right there!
You May Like: Game Pigeon Hacks 8 Ball
How To View Apple Id Purchase History On An iPhone 11
Its really easy to make purchases on your iPhone, and they can add up over time. Thats why its nice that there is a way to see your Apple account purchase history on the device so that you can view all of the purchases that have been made from your Apple ID.
Our tutorial below will show you where to find this information so that you are able to check it whenever necessary.
The steps in this article are going to show you how to see all of the purchases that you have made with your Apple ID from your iPhone.
- This method will show you any purchases that were made using your Apple ID, even if they were made on a device other than your iPhone.
- You wont be able to see purchases that were made from your iPhone if they didnt use your Apple ID. For example, if you bought something through the Amazon app, that wont appear.
- App downloads are considered purchases, even if theyre free. Therefore you may see a number of purchases that were for no money.
When Do You Need To Delete Your iPhone History
Generally, you should delete your iPhone history when the device is no longer used or when the storage starts to affect your phones performance.
Deleting the iPhone purchase history helps reduce the amount of data stored on your phone and increases space for apps and other activities. It also ensures security for the phone and reduces the need to remember passwords and additional information.
Also, you could be one of those people who had set up a family sharing account on your iPhone so that your family members can share subscriptions and locations. However, you may want to hide a particular app or subscription from them.
Also Check: My Email Isn T Working On My iPhone
View Your Purchase History Using Itunes
Managing your purchases allows you to redownload previously bought items, ensure nobody else has gotten hold of your login, and see how much you have spent over the years. If you want to view your iTunes purchase history, it only takes a couple of seconds.
Depending on how many purchases you have made, the filtered history list might take a while to load. Your history includes any purchases you made like movies, music, apps, etc. Youll also see all free purchases too. Furthermore, any Blu-ray or DVD movies you added to iTunes using a code will also appear, like the example below.
How To See Your Purchase History In Ios 15 On iPhone And iPad
Hi friends whats up this is rk from 360 reader right now im going to show how to see your. Purchase history on iphone and ipad want to see the history or procedure you have made with your apple account. Maybe your credit card got charged by apple for an unauthorized transaction perhaps one of your family members purchased an. App without your knowledge thankfully you can check your purchase history from your iphone and ipad and clear all of.
Your doubts thats all being said lets learn how to view your purchase history on iphone and ipad with ease. Before getting started make sure you have subscribed our youtube channel and hit the bell icon so that you wont. Miss any update from 360 reader its worth pointing out that your purchase history includes a list of all transactions. Made on the app store itunes store apple books and the apple tv app this also includes subscriptions to services. Like icloud apple music edc this allows you to check all your transactions and make sure they are accurate plus.
Most people dont keep a track of its worth noting that free app downloads will show up in your purchase. History too thats pretty much it so thats the way you can view your purchase history on your iphone and. iPad if you found this video helpful make sure to like and share it and ill see you in the. Next video with more such handy iphone and ipad hacks till then stay safe and have a great time bye.
Also Check: Cannot Verify Server Identity Ios 14